Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Examples: "DeskJet paper jam", "EliteBook G3 bios update" Need help finding your product name or product number? Loading Results. Facing print or scan issues after updating to macOS Catalina Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability.
Need Windows 11 help? Already have an HP account? Select from the products you own. Choose a different product. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:.
Warranty status types. Warranty types. Verify product. It matches the product: Would you like to view the product details page for the new product?
Unable to determine warranty status. We are unable to determine your warranty status for the product and serial number provided. Change your product. Example error formatting. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Check now. Please see this document here for current information regarding the Apache Log4j vulnerability.
Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details.
Serial number:. Product number:. Warranty end date:. Warranty removed from product: This product was designated to be returned to HP. Thus, the warranty has been removed from this product. Product sold by third party: This product was sold by a third party. Any warranty support needed would be completed by the third party that sold the product.
Product has been exchanged: This product has been exchanged for a new or refurbished product. Please use the product number and serial numbers of the new product to validate warranty status. Product sold without warranty: This product was sold by a reseller. Any warranty support needed would be completed by the reseller that sold the product.
The serial number provided does not match the previously selected product. It matches the product:. Please return to the product information page and verify the numbers provided or try again later. Errors can be displayed in many formats.
Please include all extra characters, such as hyphens or colons or periods as they appear within the number. Possible error formats where 'x' could represent a letter or number : xx. One or more of the values entered is not permitted. Please wait while we process your request. We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.
Based on our scan system, we have determined that these flags are possibly false positives. It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.
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